Terms of service

DEFENDX Terms of Service

Effective Date: 22 September 2025

Welcome to DEFENDX. By accessing or purchasing from our website (www.defendxgear.com), you agree to the following Terms of Service. Please read them carefully.

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1. Overview

DEFENDX is a premium protective gear brand. These Terms govern your use of our website and your purchase of products. By using our site, you confirm that you are at least 18 years old or have parental consent.

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2. Products & Availability

We strive to ensure all product information is accurate. However:

• Product availability may change without notice.

• Prices are subject to change.

• We reserve the right to limit quantities or discontinue products.

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3. Orders & Payment

• All orders are subject to acceptance and availability.

• Payment must be completed at checkout via approved methods.

• You will receive a confirmation email once your order is accepted.

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4. Shipping & Delivery

• Orders are processed within 1–2 business days.

• Delivery times vary by location and carrier.

• DEFENDX is not responsible for delays caused by third-party logistics.

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5. Returns & Refunds

Please refer to our [Returns Policy] for full details. In summary:

• Returns are accepted within 30 days of delivery.

• Products must be unused and in original packaging.

• Hygiene-sensitive items (e.g. mouth guards) may not be eligible for return.

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6. Intellectual Property

All content, branding, packaging, and product designs are the property of DEFENDX. You may not reproduce, distribute, or modify any part of our site or products without written permission.

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7. User Conduct

You agree not to:

• Use our site for unlawful purposes

• Attempt to gain unauthorized access to our systems • Misrepresent your identity or payment information

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8. Limitation of Liability

DEFENDX is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

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9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of London, United Kingdom.

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10. Changes to Terms

We may update these Terms at any time. Continued use of our site after changes are posted constitutes acceptance of the revised Terms.